Privacy Policy

1. Overview
Odyssée Clinic ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, and manage any personal information you provide when visiting our website at https://odysseeaesthetic.com.au/

2. What Information We Collect
As a marketing website, we collect only limited personal information, which may include:

Contact information – your email address, if you choose to contact us or submit an enquiry form
Technical information – IP address, browser type, and basic usage data collected automatically when you visit the site

We do not collect sensitive information such as health records, financial details, or payment information through this website.

3. How We Collect Information
We collect personal information:

Directly from you when you submit an enquiry or contact form
Automatically through standard web analytics tools when you browse the site

4. How We Use Your Information
We use your information solely to:

Respond to your enquiries and communications
Understand how our website is being used so we can improve it
Comply with any applicable legal obligations

We do not use your information for unsolicited marketing, and we do not sell it to third parties.

5. Disclosure of Your Information
We may share your information with:

Third-party service providers who help us operate the website (such as hosting and analytics providers), who are bound to handle your data appropriately
Government bodies or law enforcement where required by law

We do not sell or trade your personal information.

Overseas Disclosure
Some of our service providers may operate outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.

6. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behaviour and improve the site. These tools may collect anonymised data about your visit. You can disable cookies through your browser settings at any time.

7. Data Security
We take reasonable steps to protect any personal information we hold from misuse, loss, or unauthorised access. As this is a marketing website with minimal data collection, our exposure is limited. However, no internet transmission is entirely secure.

8. Retention
We retain personal information only for as long as necessary — typically, for as long as is needed to respond to your enquiry or as required by law — after which it is deleted or de-identified.

9. Access and Correction
You have the right to request access to any personal information we hold about you, and to ask us to correct anything that is inaccurate or out of date. To do so, contact us using the details below.

10. Complaints
If you have a concern about how we have handled your personal information, please contact us first and we will endeavour to resolve it promptly.
If you remain unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

11. Changes to This Policy
We may update this policy from time to time. The current version will always be available on our website, with the date of last update noted at the top.

12. Contact Us
Odyssée Clinic
Email: info@odysseeclinic.com.au
Address: Garibaldi Village Square, 37 Alexandra St, Hunters Hill, NSW 2110